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Special Notice - Most of the Bruce Trail is open. Check for closures and hike responsibly. See COVID-19 Updates & Trail Closures

Shipping

Online orders are shipped within 10 business days by Canada Post.

Shipping rates to Canadian Addresses:

$11.00 (incl. tax) for orders under $50.00

$15.00 (incl. tax) for orders over $50.00

$3.39 (incl. tax) for poster mailing tube

Shipping rates to US Addresses:

$19.50 (incl. tax) for orders under $50.00

$23.50 (incl. tax) for orders over $50.00

$3.39 (incl. tax) for poster mailing tube

Shipping rates to International Addresses beyond US:

$34.00 (incl. tax) for orders under $50.00

$38.00 (incl. tax) for orders over $50.00

$3.39 (incl. tax) for poster mailing tube

Refunds & Exchanges

Returns and exchanges can be made in person at our BTC office, or by mail. Please call 1-800-665-4453 if you wish to return, exchange or cancel an order placed online.  Returns and exchanges may be processed up to 60 days after purchase.

Directions to the BTC office for returns in person >>

Returns by Mail

Items being returned can be sent via regular Parcel Post. If you wish to track your return package, we suggest registering your package with Canada Post and they will provide tracking instructions.

Please Note: We cannot accept COD deliveries.

Mailing Address:

Bruce Trail Conservancy
PO Box 857
Hamilton ON  L8N 3N9

Or by Courier:

Bruce Trail Conservancy
Suite 101
55 Head St
Dundas ON  L9H 3H8

Exceptions

Sales of Downloadable Maps are final. Refunds and exchanges are NOT available for these items.