Public Outreach Assistant (summer student position)

The deadline has passed for this position. Thank you to all who applied.

Location: Hamilton
Application deadline: April 9, 2018

Term:     May 17 - Oct 28, 2018
              5 days/week May through August; Weekends only September & October

The Bruce Trail Conservancy (BTC) is seeking an enthusiastic, dynamic individual to join our team as Public Outreach Assistant this spring, summer and fall.

The Public Outreach Assistant will carry out our Bruce Trail Experience program centering on BTC-branded information booths at Bruce Trail trailheads in the Hamilton/Burlington area. The successful candidate will be actively interacting with trail users to raise awareness of the Bruce Trail and the BTC, gain a better understanding of trail users, and encourage support for the BTC through memberships, donations and product sales. When not in the field, the Public Outreach Assistant will provide administrative assistance and customer service at the Bruce Trail Conservancy office in Dundas.
This position will report to the BTC Director of Communications & Fund Development.

Key Responsibilities:

Trailhead Outreach:

  • Conducting outreach at an outdoor BTC booth at multiple trailhead and community locations along the Bruce Trail in the Hamilton and Burlington areas.
  • Raising awareness of and support for the BTC through spontaneous, face-to-face conversations with Bruce Trail users and distribution of materials.
  • Selling memberships and products; Maintaining accurate sales and attendance records.
  • Conducting a Trail User Survey (via paper or digital) of visitors to booth to gather information about demographics, use patterns, motivations and brand awareness.
  • Transporting, setting up, and disassembling BTC promotional canopy and booth materials.

Office Administration:

  • Processing of memberships, donations and sales from booths and/or other sources using in the BTC contact database (Raiser's Edge).
  • Mailing membership packages and tax receipts; Answering telephone and email inquiries
  • Working within a team environment and communicating effectively with staff and volunteers.
  • Additional duties as assigned

Qualifications & Skills:

  • Level of Education: Some College/Tech Training or University
  • Experience in sales, customer service, marketing, fundraising, public speaking and/or communications
  • Strong communication and interpersonal skills, ability to interact and deal effectively with a wide range of individuals
  • Strong computer literacy and proficient in the use of Microsoft Office software. Familiarity with databases (including Raiser's Edge) an asset.
  • Proven ability to maintain a high level of customer service and consistently convey a pleasant and professional manner in person, on the phone, and by email
  • Experience working independently with minimal supervision. An effective self-motivator.
  • Excellent attention to detail. Good judgement and problem-solving skills
  • Experience in cash handling and reconciliation
  • Physical ability and willingness to a) lift, move and set up 10' x 10' canopy and display materials, and b) work outdoors on your feet for extended periods of time
  • Valid Ontario Driver's Licence and access to reliable vehicle with capacity to transport bulky materials
  • Willingness and ability to work weekends, including long weekends
  • Experience working in a non-profit setting and/or working with volunteers an asset.
  • Familiarity with the Bruce Trail will be considered an asset


  • Due to funding requirements, applicants must be between 18 and 30 years old and be currently enrolled full-time in a recognized post-secondary education program with the intent to return to academic studies in September 2018.
  • Must have access to a reliable vehicle in order to travel and transport bulky materials directly to and from trailhead/event locations along the Bruce Trail in the area.


  • May 18 - Aug. 31: 5 days/week, 7.5 hours/day, Friday to Tuesday
  • Sep. 1 - Oct. 28: 2-3 days/week, 7.5 hours/day, Saturday & Sunday (and holiday Mondays when applicable).

Salary: $15.00 / hr

To Apply:

The deadline has passed for this position. Thank you to all who applied.

This position will be available pending funding.

We thank all applicants for their interest; however only those selected for an interview will be contacted. No phone calls please.