Returns and Exchanges

Returns and exchanges can be made in person at our headoffice, or by mail. Please call 1.800.665.4453 if you wish to return, exchange or cancel an order placed online.  Returns and exchanges maybe processed up to 60 days after purchase.

Returning by Mail

Return items must be sent via insured, prepaid Regular Parcel Post. Insuring your return allows you to track your parcel with Canada Post.  Please Note: We cannot accept CODs or courier deliveries. The Bruce Trail Conservancy PO Box 857 Hamilton, ON L8N 3N9